Provides you with most of the frequently asked questions, if you have any more questions or concerns please contact us and we will be happy to assist you.

How does a provider become listed in the CPD?
In order for a provider to be listed in the CPD they must (1) be in Ann Arbor and (2) have a valid Michigan license to provide mental health services under their degree.

Are providers in the CPD "approved" or "endorsed" by the University of Michigan?
No. The CPD is provided as a free community service to streamline the process whereby students seeking mental health care can connect with providers that meet their needs. The University of Michigan is not endorsing or recommending the providers listed.

How do I know if a provider is a mental health professional?
Before approving a provider's listing, we verify that the provider exists and that they hold a current and appropriate license.

How do I know whether my insurance company will pay for therapy?

If you have your insurance card, there should be a member services number listed. Sometimes there is a different number for Mental Health, Behavioral Health, or Substance Abuse Services. Calling either number should connect you with someone who can check to see if your insurance covers therapy, if you have a co-pay, if there is a session limit, and if you can use a provider in Ann Arbor.

What happens if a therapist is recommended, but my insurance company doesn’t list them as a preferred provider?
Some insurance companies will pay a partial amount towards a non participating provider. It is worth a phone call to the member services number of your insurance company to find out.

Do I need a referral for therapy?
Some insurance companies require pre- approval, or a referral from your primary physician. Please check with the member services department to make sure you get what you need.

What is the UM Campus-Community Provider Orientation?
The Campus-Community Provider orientation is a yearly event in which providers come to the UM-Ann Arbor Campus to learn about the various academic, healthcare, and student life resources available to students. The intent is for providers to learn about these resources which in turn may be helpful to them in their therapeutic work with UM students. We value this connection so much that we provide an additional designation of attendance in the orientation.